Halo Tickets chatbot & payments flow

Challenge

Halo Tickets needed conversational booking and tracking with reliable backend sync and payment handling — without forcing users through a heavyweight form-only experience.

What we built

• Custom chatbot for bookings and status tracking
• Backend synchronization with existing systems
• Payment gateway integration in the purchase flow

Outcome

Customers can move from inquiry to booking and payment in a guided chat-driven journey, with operations data staying in sync behind the scenes.